Privacy Policy
Notice given when information is collected
In accordance with section 11 of the Israeli Protection of Privacy Law, 1981 (as worded following Amendment 13), when you give us details on the site - when registering, placing an order, taking part in a break, publishing a trade listing or contacting customer service - the following applies:
- Owner of the database: DL Sports Card, licensed dealer 325107134, owned by Doron Leidner, P.O. Box 1601 Tel Aviv, support@dlsportscard.com.
- Purposes of the collection: fulfilling and delivering the order, managing the user account, running breaks and the trades area, customer service, complying with legal obligations (accounting and tax), and marketing emails - only if you have consented to them.
- Obligation or choice: there is no legal obligation to provide the information, but without the required details (name, phone, email and delivery address) we cannot fulfil the order or provide the service.
- Who the information is passed to: only the suppliers we use to operate the business - Google Firebase (storage and authentication), Cardcom (payment processing), the courier company (delivery details) and our email sending provider. Not to anyone else, and not for third-party marketing purposes.
- Your rights: to review the information, correct it and have it deleted, as set out in the "your rights" section below.
What information is collected
When you register and use the site, details such as the following are collected: full name, phone number, email address, delivery address, as well as order details, purchase history and requests to take part in breaks. When you sign in, a user identifier (UID) linked to your sign-in account is also collected.
What the information is used for
The information is used solely for: managing the order and the delivery, contacting the customer, running the personal account on the site, confirming participation in breaks, and providing customer service. The information is not sold and is not passed to third parties for marketing purposes.
Where the information is stored and who processes it
The site is built on Google Firebase infrastructure (Google, USA) - a third-party cloud provider operating outside Israel:
- Firebase Authentication - used to manage registration and sign-in to the site (identifying users).
- Firestore and Firebase Storage - used to store account details, orders, and the images related to them.
The data is subject to Google's security and privacy policies, and may be stored on servers outside Israel. Access to the stored information is limited to the business owner and a small number of authorised staff, for operational purposes only - handling orders, breaks and customer service. Access is granted individually and can be revoked at any time.
Payments are processed by the payment provider Cardcom, which means credit card details are neither received nor stored on the site itself - the payment is taken directly by Cardcom.
The trades area
Anyone publishing a listing in the trades area confirms that the contact details entered in the listing (including a phone number) will be shown to visitors of the site so that buyers can approach them directly. The listing is reviewed before it is published, and you may ask for it, or for the contact details, to be removed at any time by writing to support@dlsportscard.com. The company is not a party to the trade and is not responsible for the use other visitors make of the details published.
How long the information is kept
Account details are kept as long as the account is active, and are deleted at your request. Order and invoice details are kept for the period required by tax and accounting law (up to seven years), even after the account is deleted. Trade listings are deleted when they are removed from the site.
Marketing emails
Updates and offers by email are sent only to those who ticked their consent at registration or on the checkout page. You may withdraw that consent at any time by writing to support@dlsportscard.com or by replying to an email you received, and we will stop sending within a reasonable time.
Minors
Buying on the site and publishing in the trades area are intended for those aged 18 and over, or for minors with the approval of a parent or guardian. If we learn that information has been collected from a minor without such approval, we will delete it.
Your rights
In accordance with the Protection of Privacy Law, 1981, every user may make a request:
- To review the information held about them.
- To have information that is incorrect or out of date corrected.
- To have the information held about them deleted, subject to any law (for example, obligations to retain accounting documents).
To exercise these rights, please write to support@dlsportscard.com.
Information security
The company takes reasonable and accepted measures to protect the information it holds, but cannot guarantee absolute protection against unauthorised access. This policy may be updated from time to time, and the binding version is the one published on the site.
Contact us
For any question about privacy: support@dlsportscard.com