Terms of Use
General
The site dlsportscard.com ("the site") is operated by DL Sports Card, licensed dealer number 325107134, owned by Doron Leidner ("the company" / "the business"), whose postal address is P.O. Box 1601, Tel Aviv. Any approach to the company, including a notice of cancellation, should be sent by email to support@dlsportscard.com. Browsing and using the site, including placing an order, constitutes full acceptance of these terms.
Products and prices
The site offers boxes and collectible (sports) card products for sale. Prices shown on the site include VAT as required by law, unless stated otherwise. The company reserves the right to update prices, stock availability and product descriptions without prior notice, and to correct typographical or pricing errors made in good faith.
Placing an order
Placing an order on the site involves immediate, secure payment by credit card or Bit, processed through the Cardcom payment provider. Once the payment is approved, the order enters processing automatically. Shipping times and costs are set out on the payment page when the order is placed, according to the area and the product.
Breaks and trades
A "break" is an event in which spots or packs are sold in advance, and the allocation between the spots and the contents (teams / players) is made by a draw broadcast live on the company's Facebook page. Taking part in a break is paid for in advance, and it can be cancelled with a full refund at any time up until the live stream begins - see the cancellation section for the full details. In the trades area, sellers publish a listing that is reviewed and approved in advance by the company, and buyers contact the seller directly; the company is not a party to the trade itself and is not responsible for its contents.
Age and minors
Purchases on the site and posting in the trades area are intended for people aged 18 and over. A minor may order only with the consent of a parent or guardian, and by placing an order the customer confirms that they are an adult or that such consent was given. Under the Legal Capacity and Guardianship Law, 5722-1962, a parent or guardian may cancel a transaction made by a minor without their consent; in that case the full amount paid is refunded against the return of the product in its original condition.
Intellectual property
All content on the site - text, images, design and logo - is the exclusive property of the company or is used with permission, and may not be copied or used without prior written approval.
Cancellation and refunds
The full policy, including how to give notice of cancellation, is set out on the cancellation and refunds policy page. The main points are:
Cancelling a purchase - products: under the Israeli Consumer Protection Law, 1981, a transaction may be cancelled from the day it is made and up to 14 days from the day the product is received, or from the day the disclosure document (the confirmation email) is received, whichever is later. Cancellation is made by written notice to support@dlsportscard.com, stating the order number and the buyer's details.
Conditions for a return: the product must be returned complete, undamaged and in its original packaging. Please note: card boxes are sold sealed and their value derives from that. Opening a box constitutes a significant deterioration in the condition of the goods, and therefore where an opened box is cancelled for reasons other than a defect or a mistake on our part, the company reserves its right, under section 14E(b) of the Consumer Protection Law, to claim the loss of value caused, in addition to the cancellation fee.
Cancellation fee: the company may charge a cancellation fee of up to 5% of the transaction price or ILS 100, whichever is lower, in accordance with the Consumer Protection Regulations (Cancellation of a Transaction), 2010.
Refunds: the refund is made within 14 days of the day the cancellation notice is received, using the same payment method used for the purchase. Returning the product to the company is a separate obligation of the consumer and is not a condition for the timing of the refund.
A defective or wrong product: we recommend contacting us as soon as possible, with documentation or photographs, at support@dlsportscard.com; the timing of that approach does not detract from the consumer's rights under the Sale Law and the Consumer Protection Law. In these cases the company will arrange a replacement or a full refund, including the shipping cost, and will bear the cost of the return.
Cancelling a break spot: a spot in a break is a service transaction at a fixed time. The law allows such a service transaction to be cancelled up to two business days before the time of the service; the company's policy is broader, and a spot may be cancelled with a full refund at any time up until the live stream begins. Cancellation after the stream has started is not possible, as the service has been provided.
Governing law and jurisdiction
These terms are governed exclusively by the laws of the State of Israel. Exclusive jurisdiction is granted to the competent courts of the Central District.
Contact us
For any question: support@dlsportscard.com